Terms of service

Overview 

Welcome to Le Blanc London. 
The terms “we”, “us” and “our” refer to Le Blanc London Ltd. 

These Terms of Service govern your use of our website and the purchase of products from our store (the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services. 
 

Eligibility & Account Information 

You must be at least the age of majority in your place of residence to use our Services. 
You agree to provide accurate, current, and complete information when placing an order and to keep your account details secure. 
 

Products & Descriptions 

We make every effort to display our products accurately. However, colours and appearance may vary depending on your device and settings. 

Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to limit quantities or discontinue products at our discretion. 

We do not guarantee that all products shown on the website will be available at all times, and we reserve the right to cancel orders where products become unavailable before dispatch. 
 

Orders & Contract Formation 

Placing an order constitutes an offer to purchase. An order confirmation email acknowledging receipt of your order does not constitute acceptance of your order. 

A binding contract is formed only when we dispatch the products to you. Until that time, we reserve the right to refuse, cancel, or limit any order, including where there is a pricing error, product description error, stock availability issue, suspected fraud, payment issue, or any other legitimate reason. 

If an order is cancelled after payment has been taken, you will be notified and refunded in full using the original payment method. 

Returns and refunds are governed by our Returns & Refunds Policy. 

Purchases are for personal use only and not for resale. 

Pricing & Payment 

Prices are shown at the time of purchase and do not include shipping, taxes, duties, or customs charges unless stated otherwise. 

You agree to provide valid payment details and authorize us to charge the total order amount. 

While we make every effort to ensure that product prices are accurate, errors may occasionally occur. If we discover an error in the price of a product you have ordered, we reserve the right to cancel the order at any time before the product has been dispatched. Where payment has already been taken, a full refund will be issued using the original payment method. We are under no obligation to supply products at an incorrect price where the pricing error is obvious and could reasonably have been recognised as a mistake. 

Shipping & Delivery 

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our reasonable control. 

Risk in the products passes to you when the products are delivered to the address specified in your order. 

Gift Cards 

Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Gift cards have no monetary value outside our store. 
 

Intellectual Property 

All content on this website, including text, images, logos, designs, and trademarks, is owned by or licensed to Le Blanc London Ltd. 

You may not use, reproduce, or distribute any content without our prior written consent. 
 

Third-Party Services & Links 

Our website may include links or tools provided by third parties. We are not responsible for their content, policies, or practices. Use of third-party services is at your own risk. 
 

Feedback 

If you submit reviews, comments, or feedback, you grant us the right to use them for business and promotional purposes without compensation. 
 

Disclaimer of Warranties 

Our Services and products are provided “as is” and “as available”. 

Nothing in these Terms limits or excludes your statutory consumer rights under applicable law. 
 

Limitation of Liability 

Nothing in these Terms limits or excludes liability for: 

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Services or products. 

Force Majeure 

We are not responsible for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or carrier delays. 

Termination 

We may suspend or terminate access to the Services if these Terms are violated. 

Governing Law 

These Terms are governed by and construed in accordance with the laws of England and Wales. 
Nothing in these Terms affects your statutory consumer rights. 

Changes to These Terms 

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms. 
 

Contact Information 

Company Information 
Le Blanc London Ltd. 
Company number: 16687586 
Registered in England and Wales 
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom 
Email: info@leblanclondon.com