Refund policy

This Returns Policy applies to purchases made from Le Blanc London Ltd.

Returns 

Returns are accepted if requested and sent back within 14 days of delivery. 

To be eligible for a return, items must be returned: 

You may inspect the item as you would in a physical store. Items showing signs of use beyond normal inspection may be subject to a reduced refund or partial refund.

Return Shipping 

We do not offer complementary returns. Customers are responsible for return shipping costs unless the item is faulty or incorrect. 
We can provide a pre-paid shipping label and return shipping costs will be deducted from the refund once the item has been received and inspected. 

Faulty or Incorrect Items 

Please inspect your order upon reception and contact us immediately at info@leblanclondon.com if the item is faulty, damaged, or not as described, so that we can evaluate the issue and make it right by arranging a replacement or refund. 

Wear & Tear / Repairs 

We do not offer complimentary repairs or replacements for damage caused by: 

This does not affect your statutory consumer rights. 

Refunds 

 
Exchanges  

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Non-Returnable Items 

Gift cards are non-refundable. 

Contact Us 

For return requests or questions, please contact us at: info@leblanclondon.com