Cancellation policy
This policy explains how cancellations work for purchases made from Le Blanc London Ltd.
Purchase Options
Some products may be sold on a pre-order basis, while others may be available for immediate or short-term dispatch.
The estimated shipping timeframe for each product is clearly stated on the product page at the time of purchase.
Pre-Orders
When you place a pre-order, you are purchasing a product that is not yet available for immediate dispatch.
The estimated shipping date is displayed on the relevant product page.
Payment is collected at checkout unless otherwise stated.
Cancelling an Order
You may cancel an order at any time before it has been dispatched by contacting us at info@leblanclondon.com.
If an order is cancelled before dispatch, you will receive a full refund to your original payment method.
Once an order has been dispatched, cancellations are no longer possible. You may instead request a return in accordance with our Returns & Refunds Policy.
Delays to Pre-Orders
Estimated shipping dates are provided in good faith and may change due to production or logistical factors.
If there is a significant delay to a pre-order, you will be notified by email and may choose to cancel your order for a full refund prior to dispatch.
Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Contact Us
If you have questions about order cancellations, please contact us at:
info@leblanclondon.com
Company Information
Le Blanc London Ltd.
Company number: 16687586
Registered in England and Wales
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom